Carrier List

If you have any questions or would like to contact us regarding claims or billing, click here.

Personal Insurance

• Arbella
  Claims Reporting

  Claims can be reported by calling 800-272-3552 or online at www.arbella.com.

  These services are available 24 hours a day.

  Payment Info

  Payments can be made using a check or credit card by calling 800-999-0292 or online at www.arbella.com.
  EFT is available for auto policies only.

  Payments can be mailed to:
  P.O. Box 4033, Woburn, MA 01888.

• Central
  Claims Reporting

  Claims can be reported by phone Monday–Friday 8 a.m. and 7:30 p.m. by calling 888-263-2924. All other times call 800-241-2541.

  For Glass Claims, call 866-410-4753 or 800-988-9808.

  Claims can also be reported online at www.central-insurance.com.

  Payment Info

  Payments can be made online with a check at www.central-insurance.com.

  Payments can be mailed to:
  P.O. Box 9124, Waltham, MA 02454.

• Chubb
  Claims Reporting

  Claims can be reported by calling 800-252-4670 or at www.chubb.com.

  These services are available 24 hours a day.

  Payment Info

  Payments can be made with a check by calling 800-682-4822 or online at www.chubb.com/personal.

  This service is available 24 hours a day.

  Payments can be mailed to:
  P.O. Box 7247-0180 Philadelphia, PA 19170

• Commerce Insurance
  Claims Reporting

  Claims can be reported by calling 800-221-1605.

  This service is available 24 hours a day.

  Payment Info

  Payments can be made with a check by calling 508-943-9000 from 8:00 a.m.– 6:00 p.m. or at www.commercecares.com.
  EFT is available.

  Payments can be mailed to:
  11 Gore Road, Webster, MA 01570.

• Concord Group/Green Mountain
  Claims Reporting

  No alternate claim reporting options are available. To report a claim, please contact our agency.

  Payment Info

  Payments can be made with a check or credit card by calling 800-584-1223 or at www.concordgroupinsurance.com.

  These services are available 24 hours a day.

  Payments can be mailed to:
  4 Bouton Street, Concord, New Hampshire 03301.

• Foremost
  Claims Reporting

  Claims can be reported by calling 800-527-3907 or at www.foremost.com.

  These services are available 24 hours a day.

  Payment Info

  Payments can be made with a check or credit card by calling 800-527-3905 or online at www.foremostpayonline.com.
  EFT is available.

  Payments can be mailed to:
  P.O. Box 0915, Carol Stream, IL 60132.

• Hanover
  Claims Reporting

  Claims can be reported by calling 800-628-0250 or online at www.hanover.com.

  These services are available 24 hours a day.

  Payment Info

  Payments can be made using a check or credit card by calling 800-573-1187 or online www.hanover.com.

  Payments can be mailed to:
  Hanover Customers: The Hanover Insurance Company - P.O. Box 580045 - Charlotte, NC 28258-0045
  Citizens Customers: Citizens Insurance Company of America - Dept. 77360 - P.O. Box 77000 - Detroit, MI 48277-0360

• MA Fair Plan
  Claims Reporting

  No alternate claim reporting options are available. To report a claim, please contact our agency.

  Payment Info

  Payments can be made with a check at www.mpiua.com. Please note you must provide an invoice #, which can be found on your invoice.

  Payments can be mailed to:
  P.O. Box 981030 Boston, MA 02298-1030

  If a payment has to be mailed with overnight delivery, mail to:
  Two Center Plaza Boston, MA 02108.

• Merrimack
  Claims Reporting

  No alternate claim reporting options are available. To report a claim, please contact our agency.

  Payment Info

  No alternate payment options are available.

  Payments can be mailed to:
  95 Old River Road Andover, MA 01810.

• Norfolk & Dedham
  Claims Reporting

  No alternate claim reporting options are available. To report a claim, please contact our agency.

  Payment Info

  No alternate payment options are available.

  Payments can be mailed to:
  P.O. Box 9694, Manchester, New Hampshire 03108.

• Peerless
  Claims Reporting

  Claims can be reported by calling 800-522-7152. This service is available 24 hours a day.

  Payment Info

  Payments can be made with a check or credit card by calling 800-228-7830 or at www.peerless-ins.com. EFT is available.

  Payments can be mailed to:
  Attn: Direct Bill, P.O. Box 703, Keene NH 03431-0703

• Vermont Mutual
  Claims Reporting

  To report a claim, please contact our agency.

  If you are not able to reach our agency and you have an emergency, you may call the company directly at 800-435-0397

  Payment Info

  Payments can be made with a check at www.vermontmutual.com.

  Payments can be mailed to:
  P.O. Box 188 Montpelier, Vermont 05601.

Business Insurance

Insurance Center of New England, Inc. represents some of the largest insurance carriers in the country.